Privacy Policy

Last Updated: October 2025

Clarity Worx Detailing (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, booking our services, or contacting us.

1. Who We Are

Clarity Worx Detailing is a mobile car detailing business operating in North East England.
We provide vehicle cleaning and detailing services at customer-specified locations.

Contact details:
📞 Phone: 07859933979
📧 Email: s.stafford@clarityworxdetailing.com
📍 Location: North East England

We are the “data controller” of the personal information you provide to us.

2. Information We Collect

We may collect and process the following types of personal information:

Identity Data: your name and contact details (phone number, email, address).
Booking Details: service type, vehicle details, appointment time and location.
Payment Information: payment confirmation or transaction reference (we do not store full card details).
Communication Data: messages, emails, or feedback you send to us.

We only collect the information necessary to deliver our services effectively.

3. How We Use Your Information

We use your information to:

Process and manage your bookings.
Communicate with you regarding your appointment or our services.
Take and confirm payments.
Improve our customer experience and service quality.
Comply with legal and regulatory obligations.

We will never sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

Contract: to provide the detailing services you have booked.
Consent: when you voluntarily subscribe to updates or contact us.
Legal obligation: to comply with applicable UK laws.
Legitimate interests: for administrative, operational, or customer service purposes.

5. Data Storage and Security

We store your data securely and take all reasonable steps to prevent loss, misuse, or unauthorised access.
Electronic data is stored on secure systems with restricted access.
We only retain your information for as long as necessary to fulfil the purposes outlined in this policy.

6. Sharing Your Information

We may share your data only with:

Payment processors or banking institutions to confirm payments.
IT or hosting providers that help operate our website or booking system (under strict data protection agreements).
Law enforcement or regulators, where required by law.

We do not share personal data outside the UK.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your data (“right to be forgotten”).
Object to or restrict how your data is processed.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at s.stafford@clarityworxdetailing.com

8. Cookies and Website Tracking

If our website uses cookies or analytics, we may collect limited information such as your IP address or browsing activity.
You can manage or disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
The latest version will always be posted on our website with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Clarity Worx Detailing
📧 Email: [Insert your email]
📞 Phone: [Insert your phone number]
📍 North East England